ETI Class List
Computer, Business and Professional Skills
- Beginning and Advanced Excel
- Customer Service Academy
- Leadership
- Conflict Management
- Advanced Negotiation Skills
- Finance for the Non-Financial Manager
Manufacturing Skills
- Blueprint Reading
- CNC Machining
- Geometric Dimensioning and Tolerancing
- Hazmat Training
- Inspection Techniques
- APICS Fundamentals
Continuous Improvement
- Lean Manufacturing
- Six Sigma
If the class that you are looking for is not specifically listed, contact us by phone (661)362-3245 or fax (661)253-3461.
Business Skills
Conflict Management
Trainees will learn the do-s and don’ts of intervention in employee conflict, how to work with different negotiation styles, how to handle difficult conversations, and how to use the power of questions to resolve conflict.
Customer Service Academy
This highly interactive program consists of ten 8-hour modules focusing on topics key to delivery of stellar customer service: communications, team building, attitude, decision making and problem solving, values and ethics, time management, stress management, conflict management, managing organizational change, and customer service. There is a version tailored specifically for public sector organizations and another for for-profit organizations.
Excel, Advanced
This class is designed for anyone who uses Excel on a regular basis and wants to better use the power of the program to automate functions and produce more useful spreadsheets, charts, and reports. Topics covered include advanced formatting techniques, templates, sorting and filtering information, protecting worksheets, creating pivot tables and charts, creating and editing macros, and use of scenarios to perform what-if analyses.
Finance for the Non-Financial Manager
Trainees will become familiar with basic financial concepts that affect decision making in business. Commonly used financial terms and concepts will be described in simple, easy-to-understand language. Concepts covered include time value of money, securities and their valuation, cost of capital, capital budgeting, lease vs. buy decisions, capital markets, risk and return concepts, financial statements, and commonly used financial ratios.
Leadership
This course focuses on five key skills necessary for effective leadership: communication skills, conflict management, change management, motivating teams, and decision making and problem solving.
Negotiation Skills, Advanced
In this course trainees will learn the three phases of a negotiation, the seven elements that determine the success or failure of a negotiation, how to plan for important negotiations, and how to influence people to listen to your point of view.
Manufacturing Skills
APICS Fundamentals (4 classes: Manufacturing Control, Planning, Operations Management, Inventory Control)
Fundamentals of Inventory Control, Fundamentals of Manufacturing Control, Fundamentals of Planning, and Fundamentals of Operations Management all develop production and inventory controls for an efficiently managed organization. Fundamentals of Inventory Control provides an understanding of the dynamics of inventory, and how actions, ordering systems, bad parts, and change in production schedules should be handled to minimize out-of-stock situations that can shut down the entire operation. Fundamentals of Planning introduces participants to the principles of effective planning from strategy to tactics. Manufacturing Control provides a working understanding of priority and capacity management, and is helpful for managers and supervisors who must juggle schedules. And Operations Management provides the overall understanding of how a company converts a "customer desire" to a completed product or service. Each company function is discussed and its role and responsibilities are covered to provide successful strategies to overcome difficulties.
Blueprint Reading
Participants will be able to perform basic geometric and algebraic functions necessary to draw objects. They will understand the symbology found on company blueprints (bring them in for hands-on interpretation), and will understand how to read the various drawing views.
CNC Machining: Applied, Mill and Lathe
This course is ideal for trainees who want hands-on CNC machining experience. Trainees will be able to develop and apply operating skills in a workplace environment in order to reinforce the learning process. Trainees will learn about CNC code in relation to blueprint, how to choose the right tools, how to use geometric offsets and precision measurements, and how to operate Fanuc controllers.
CNC Programming, Beginning
This course is tailored for trainees who want to improve their understanding of how CNC machines are programmed and operated. By the end of the course trainees will be familiar with basic operation and capabilities of lathe and milling machines, have a basic understanding of shop math and blueprint reading, be familiar with basic commands used in programming CNC lathes and mills, and be able to write simple programs for CNC mills and lathes.
Geometric Dimensioning and Tolerancing
This course is an introduction to the ASME Y14.5M-1994 standard, and is perfect for employees in manufacturing, quality, inspection, engineering or design who must understand and apply GD&T. Topics covered include geometric symbols, orientation symbols, position symbols, datum reference frames, true position, form symbols, and bonus tolerances.
Inspection Techniques
This course will improve trainees’ blueprint reading skills and understanding of tolerance requirements, customer specifications, and measurement techniques. Trainees will improve in the use of tools and accuracy of performance.
HazMat Training
Introduction of environmental management, chemistry and toxicology and an overview of federal, state and local regulations will be the topics of Part 1 of this course. Part 2 will consist of hazardous material and hazardous waste management including waste minimization and future trends. Workplace safety, environmental liability and risk management will be topics covered.
Inspection Techniques
This class is specifically designed to improve production level technicians' abilities to inspect parts against production tolerances, improving your company's ability to compete in today's quality-driven economy. Learn to identify parts that will pass Inspection. Specific topics include tolerances and allowances, mechanical measurement, understanding and using precision measuring instruments, and introduction to computer numerical control coordinate measurement machines (CMM). This class is ideally conducted at your company location using your prints and measurement devices if you have 15 or more employees to train.
Continuous Improvement
Lean Manufacturing
Trainees in this course will learn a comprehensive set of guidelines to transform a traditional mass manufacturing operation to a time-based operation. Trainees will learn how to identify waste and engage in waste elimination, how to drive continuous improvement through focus on takt time, creation of continuous flow, cell design, kanban signaling, set up reduction, workplace organization, and visual controls. Business process mapping, 5S techniques, and the problem solving board will also be addressed.
Six Sigma
After reducing the obvious waste out of business processes through lean manufacturing and process improvement techniques, Six Sigma is the next step to attain improved quality and product offerings, and delivery for greatest customer satisfaction. Through Six Sigma techniques of gathering of data and with proper analysis of the information collected, companies can attain world class status.
And More……
ACCESS
Business and Technical Writing
CATIA
Electrical Troubleshooting
English as a Second Language
Command Spanish for Specific Industries
Command Spanish for Supervisors
Conflict Management
Hydraulics
Mastercam
SolidWorks
Supervisory Skills
Welding
If you need it and we haven’t taught it before we’ll find an appropriate subject matter expert and develop curriculum customized for your situation.
